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1、Click to edit Master title style,Click to edit Master text styles,Second level,Third level,Fourth level,Fifth level,*,*,PROFESSIONAL&STAFF DEVELOPMENT,圖書館員專業(yè)發(fā)展,Karen T.Wei,陳同麗,美國(guó)伊利諾伊大學(xué)亞洲圖書館館長(zhǎng),Kuei Chiu,邱葵,加州大學(xué)河濱分校圖書館,2010,年,5,月,中國(guó) 天津 煙臺(tái) 上海,Outlines,演講大綱,Definition,purpose&needs,ALAs core values and

2、competencies in librarianship,Responsibilities&skills of a library director,Continuing education&training programs,Role of the Human Resources Office,Hiring,evaluation,and promotion of academic librarians,圖書館專業(yè)發(fā)展的定義,目的與需求,美國(guó)圖書館學(xué)會(huì)的圖書館核心價(jià)值和館員的核心職業(yè)技能,圖書館館長(zhǎng)的責(zé)任和必備的專業(yè)技能,繼續(xù)教育和在職培訓(xùn),圖書館人力資源辦公室的角色,大學(xué)圖書,館員的招聘,

3、評(píng)審與晉級(jí),Definition,圖書館專業(yè)發(fā)展的定義,Professional and staff development is the ongoing process that orients,trains,and develops,through a systematic approach,each member of a library organization to work together to serve its customers.It is a more focused form of continuing professional education.,專業(yè)人員和職員的發(fā)

4、展是一個(gè)持續(xù)不斷的過程。它透過一個(gè)系統(tǒng)的方法，為每一個(gè)圖書館的成員提供培訓(xùn)，使他們熟悉并提升工作能力，以期大家共同努力為客戶提供服務(wù)。這是一個(gè)持續(xù)專業(yè)教育比較側(cè)重的形式。,*Trotta(1995).,Successful Staff Development,p.2.,Purposes,專業(yè)發(fā)展的目的,更新現(xiàn)有的知識(shí)技能,發(fā)展新的知識(shí)技能,提高員工的能力和服務(wù)的品質(zhì),提高員工的生產(chǎn)力和有效性,達(dá)成工作表現(xiàn)的統(tǒng)一標(biāo)準(zhǔn),用最好的方法提供當(dāng)前用戶需求的服務(wù),Needs,專業(yè)發(fā)展的需求,圖書館界的快速變化,圖書館和信息技術(shù)的飛速進(jìn)展,服務(wù)模式的變化,:,從館藏為中心向以用戶為中心的服務(wù),用戶行為改變,

5、館藏：從紙質(zhì)到電子資源,http:/www.ala.org/ala/aboutala/offices/oif/statementspols/corevaluesstatement/corevalues.cfm,ALAs Core Values of Librarianship,圖書館的核心價(jià)值,Access,Access,獲取,Confidentiality,/Privacy,隱私權(quán),Democracy,民主,Diversity,多元化,Education&Lifelong Learning,教育與終身學(xué)習(xí),Intellectual Freedom,知識(shí)自由,Preservation,保存,T

6、he Public Good,公眾利益,Professionalism,職業(yè)理念,Service,服務(wù),Social Responsibility,社會(huì)責(zé)任,ALAs Core Competencies of Librarianship,圖書館員應(yīng)具備的核心職業(yè)能力,Foundations of the profession,Information resources,Organization of recorded knowledge,and,information,Technological knowledge and skills,Reference and user services,

7、Research,Administration and management,Continuing education&lifelong learning,專業(yè)基礎(chǔ),信息資源,組織有記錄的知識(shí)與信息,技術(shù)知識(shí)與技能,參考與用戶服務(wù),研究,行政和管理,繼續(xù)教育與終身學(xué)習(xí),Library Director Responsibilities,圖書館館長(zhǎng)的責(zé)任,“The library director works closely with the library board to realize the public library mission,develop long range plans,

8、and implement policies for the librarys operations.The director works at the nexus of community and staff.Directors are expected to handle numerous responsibilities.”,圖書館館長(zhǎng)與圖書館委員會(huì)緊密合作，以實(shí)現(xiàn)公共圖書館的使命，發(fā)展長(zhǎng)期規(guī)劃，并執(zhí)行圖書館的業(yè)務(wù)的各項(xiàng)政策。加強(qiáng)社區(qū)和工作人員之間的聯(lián)系。,*McCook(2004).,Introduction to Public Librarianship,p.141,Library

9、Director Responsibilities,圖書館館長(zhǎng)的責(zé)任,Lead the planning cycles,Organize human resources,Represent the library in the community,Oversee financial operations,Interact with local,state,&national library entities,Develop the librarys fiscal base through development and fund-raising,Manage facilities&techno

10、logy,Plan,design&evaluate services,主導(dǎo)規(guī)劃周期,組織人力資源,是圖書館在社區(qū)的代言人,監(jiān)管經(jīng)濟(jì)運(yùn)作,與當(dāng)?shù)?，本州，及?guó)家圖書館實(shí)體互動(dòng),通過發(fā)展和籌款以擴(kuò)充圖書館的財(cái)政基礎(chǔ),管理設(shè)施和技術(shù),規(guī)劃，設(shè)計(jì)和評(píng)估服務(wù),Public Library Director Knowledge and Skills,公共圖書館館長(zhǎng)必備的知識(shí)和技能,People skills,Vision,Marketing ability,Communication,Collaborative skills,Technical skills,Customer services,Proble

11、m-solving ability,Risk-taking,Self-renewal,*Sager(Sept/Oct 2001).Evolving Virtues:Public Library Administrative Skills,Public Libraries,p.268-272.,人事技巧,遠(yuǎn)見卓識(shí),營(yíng)銷能力,溝通交流,協(xié)作技能,技術(shù)技能,客戶服務(wù),解決問題的能力,承擔(dān)風(fēng)險(xiǎn),自我更新,Professional Commitment,專業(yè)的承諾,雖然館長(zhǎng)設(shè)定了圖書館的發(fā)展方向,但還需要館員努力執(zhí)行任務(wù)，以達(dá)成這個(gè)方向的目標(biāo),。,有效的圖書館服務(wù)是取決于館員的職業(yè)能力。為了實(shí)現(xiàn)這個(gè)目標(biāo)

12、，我們必須不斷的通過繼續(xù)教育和在職訓(xùn)練以達(dá)成任務(wù)。,Professional development guidelines,專業(yè)發(fā)展的原則,IFLA Continuing Professional Development and Workplace Learning Quality Guidelines,http:/www.ifla.org/en/publications/cpdwl-quality-guidelines-project,專業(yè)知識(shí)的成長(zhǎng)，必須仰賴資訊工作者持續(xù)擴(kuò)充他們的知識(shí)和技能,*IFLA/UNESCO Public Library Manifesto 1994,國(guó)際圖聯(lián)和聯(lián)

13、合國(guó)文教組織,1994,年發(fā)表的公共圖書館宣言,http:/archive.ifla.org/VII/s8/unesco/eng.htm,IFLA Guidelines,國(guó)際圖聯(lián)準(zhǔn)則,IFLA Continuing Professional Development and Workplace Learning Quality Guidelines-cont.,基本原則,-,持續(xù)職業(yè)教育和在職學(xué)習(xí)的責(zé)任由個(gè)人，工作單位，專業(yè)協(xié)會(huì)，和圖書館,/,資訊科技教育計(jì)劃 共同承擔(dān)。,最佳實(shí)踐方法,-,定期的培訓(xùn)需要評(píng)估；廣泛的正規(guī)和非正規(guī)的學(xué)習(xí)機(jī)會(huì)；用于專業(yè)發(fā),展的預(yù)算至少為,0.5,至,1.0,；,10

14、,的工作時(shí)間應(yīng)當(dāng)用于教育,活動(dòng)和非正規(guī)學(xué)習(xí)項(xiàng)目,Training and development,培訓(xùn)和發(fā)展,確定目標(biāo)開始進(jìn)行需求評(píng)估,包括一個(gè)范圍廣泛的活動(dòng),正規(guī)教育,會(huì)員服務(wù),會(huì)議,/,研討會(huì),/,工作坊,在線課程,/,遠(yuǎn)程教育,工作場(chǎng)所學(xué)習(xí),:,同事，導(dǎo)師，合作伙伴,職位或職業(yè)有關(guān),討論提高工作生活質(zhì)量,提供個(gè)人改進(jìn)的一種方法,ALA-ALP-Certificate Programs,專業(yè)證書計(jì)劃,美國(guó)圖書館學(xué)會(huì)聯(lián)盟專業(yè)協(xié)會(huì)是一個(gè)非盈利性組織，促進(jìn)專業(yè)圖書館和其他圖書館工作者的共同利益,Two certification programs,提供兩種專業(yè),證書的項(xiàng)目,Certified P

15、ublic Library Administrator(CPLA),公共圖書館管理認(rèn)證,Library Support Staff Certification(LSSC)Program,圖書館輔助人員認(rèn)證計(jì)劃,ALA-ALP Certified Public Library Administrator(CPLA),公共圖書館管理認(rèn)證,CORE(required),必修,預(yù)算和財(cái)務(wù),技術(shù)管理,組織和人事管理,建筑的規(guī)劃與管理,ELECTIVES(3 of 5 required),選修,當(dāng)前的問題,營(yíng)銷,籌款,/,基金申請(qǐng),政治與建立關(guān)系網(wǎng)絡(luò),服務(wù)不同的群體,Library Support Sta

16、ff Certification Program(LSSCP),圖書館輔助人員認(rèn)證計(jì)劃,CORE(required),必修,圖書館服務(wù)基礎(chǔ),技術(shù),溝通方式和團(tuán)隊(duì)合作,(,Teamwork),ELECTIVES,選修,接入服務(wù),編目和分類,館藏管理,成人讀者咨詢服務(wù),參考咨詢與信息服務(wù),監(jiān)督和管理,青年服務(wù),How can the Human Resources Office help?,圖書館人力資源辦公室如何幫忙,?,支持圖書館的展望，使命，目標(biāo)和服務(wù)宗旨,將重點(diǎn)放在人力資源的三項(xiàng)職能上：,人員招聘及保留,人員培訓(xùn)與發(fā)展,人員績(jī)效管理,館員和圖書管理員,(Librarian and Library Assistant),的差別：,學(xué)歷要求,工作經(jīng)驗(yàn),職務(wù)晉升,工資待遇,大學(xué)圖書館員的招聘和,晉升,Recruitment and Career Advancement of Academic Librarians,大學(xué)圖書館常見職務(wù),Most Common Academic Library Positions,管理人員（,Library Administrator,University