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1、管理英語4 答案 Unit1 test 一、選擇填空題（每題10分，共5題） 題目1 — We could let some of the staff work from home.________________？ — That’s a good idea. 正確答案是:What do you think of it 題目2 — Is it possible for you to work out the plan tonight？ —__________ 正確答案是：I think so. 題目3 ______ his anger the employees

2、called him Mr。 Thunder， but they loved him. 正確答案是：Due to 題目4 It is through enthusiasm and quiet intensity ______ we transform creativity and vision into the technologies. 正確答案是：that 題目5 ______ CEOs spend planning, the more profitable their companies are. 正確答案是：The more time 題目6 — This proj

3、ect is too big for me to finish on time。 —________________. 正確答案是：I’ll give you a hand 題目7 — I think things have been a bit difficult for us the last couple of months。 —__________. We've been working hard, but still getting behind。 正確答案是：You’re right 題目8 The Human Resource Managing Departmen

4、t at Honda is given specific instructions ______ employ the best possible workers。 正確答案是：on how to 題目9 AT&T found that employees with better planning and decision—making skills were ______ to be promoted into management jobs. 正確答案是:more likely 題目10 ______ managers spend most of their time in

5、face—to-face contact with others, but they spend much of it obtaining and sharing information。 正確答案是：Not only do 題目11 Supervisors should ______ their employees in two-way communication so that understanding takes place。 正確答案是：engage 題目12 — Could you give us a speech on management functions som

6、e day this week? —________________. 正確答案是：I’d love to, but I'm busy this week 題目13 The responsibilities in handbook ______ that managers have to be concerned with efficiency and effectiveness in the work process. 正確答案是：indicate 題目14 The demands and requirements placed on the CEO of Sony are d

7、ifferent from ______ on the manager of your local Wendy's restaurant。 正確答案是：those 二、閱讀理解：根據(jù)文章內(nèi)容，判斷正誤（共50分）。 Who Killed Nokia？ 　　Nokia executives attempted to explain its fall from the top of the smartphone pyramid with three factors: 1） that Nokia was technically inferior to Apple, 2） that the c

8、ompany was complacent and 3) that its leaders didn't see the disruptive iPhone coming?！? 　　操作提示:正確選T，錯誤選F. 1. Nokia lost the smartphone battle because its technology is not as good as that of Apple. F 2. Nokia's middle managers were frank to tell the truth, but the top ones didn’t listen to th

9、em.F 3. Nokia’s top managers were too moody to hear anything good but harsh。 T 4. Middle managers in Nokia delivered results more than they promised earlier。 F 5. Nokia's top managers should have had better conversation techniques to encourage internal coordination and truth. T 窗體頂端 窗體底端

10、 二、聽力理解:聽錄音，選擇最佳答案（共50分)。 1. What kind of role is Melinda taking on for her job? C A。 HR manager。 B。 Project manager。 C。 Project coordinator. 2。 How long will Melinda be trained for her new role? B A。 One month。 B。 Half a month。 C。 One year. 3。 How often should Melinda r

11、eport to the board on the progress of the project? A A. Once a month。 B。 Twice a month. C。 Once a week。 4。 What kind of contract can Melinda sign with outside contractors？ B A. Permanent worker contract。 B. Standard temporary-worker contract. C。 Standard industry contract.

12、 5。 Which one does NOT belong to Melinda’s responsibilities？ A A. Formulate the industry standard of payment。 B. Manage and coordinate her project team。 C. Report the project progress to the board. Unit2 test 一、選擇填空題（每題10分，共5題） 題目1 —How did your meeting go yesterday？ - _____________

13、_______actually， it was really frustrating. 正確答案是:Not so good 題目2 —____________________identify the problems that have been occurring？ —Well, as you know, the problems we had with Gary caused a lot of friction among the team. 正確答案是:Are you able to 題目3 When the message finally reached the Comm

14、and Center, it __________ “mutated" to become —“Send three and four-pence, we’re going to a dance。” 正確答案是：had 題目4 I think the primary ______factor is there’s been so much absence lately. 正確答案是：contributing 題目5 In today’s environment, __________ people are often burned out, it's important for

15、employees to have a personal connection with you and the work you believe in。 正確答案是：where 題目6 —How can you explain the latest situation？ —____________________，I know it is all my fault。 正確答案是：Sorry 題目7 Effective leaders distill complex thoughts and strategies into simple， memorable terms ____

16、______ colleagues and customers can grasp and act upon。 正確答案是：that 題目8 He's left now, but productivity hasn't ______that much。 正確答案是：picked up 題目9 Every time I tried to say something， he would ______ to something else. 正確答案是：move on 題目10 — If you can't say what you've come to say at the mee

17、ting, what's the point？ —____________________，but I think you might need to change your approach somewhat. 正確答案是:I can see that 題目11 Who was ______ the meeting？ 正確答案是：chairing 題目12 If demand is rising but the firm __________ from communication failure, then stocks will fall and there will be

18、 understaffing. 正確答案是：is suffering 題目13 Creativity， especially __________ which takes place across departmental boundaries， is likely to suffer hugely as team synergy slips. 正確答案是：that 題目14 — Will you go on a picnic with us tomorrow？ —____________________。 正確答案是:I’m afraid I have no idea 題

19、目15 What you need to do is to keep things short and sweet， just the ______. 正確答案是:highlight 二、閱讀理解：根據(jù)文章內(nèi)容，完成選擇題（共50分）。 Communication Failure 　　The meaning of “communication” goes a lot deeper than people often think. Communication is about conceiving， sending, receiving, and interpreting messag

20、es as well as confirming reception of these messages. A failure at any point in this chain can result in ineffective communication?！? 操作提示：通過題目后的下拉選項框選擇正確答案。 1。 Confirming reception of the sent messages means C A. the messages are sent to right receivers B. the messages are correctly under

21、stood C。 the messages are correctly understood by right receivers 2。 In the famous British Army Commander story, which step probably did NOT go wrong in the communication chain？ A A。 Conceiving. B. Sending。 C。 Receiving。 3。 What is Chinese whispers？ B A。 Who whispers in Chinese。

22、 B。 A game to pass message around in a whisper. C。 Chinese people who don't normally talk very loudly。 4。 Allocative failure does NOT happen when A A. the right information goes to the right place B。 a company gathers false information C。 the correct information is not received by t

23、he right department or person 5. According to the passage， which of the following cases does NOT belong to human failure？ C A。 Decreasing creativity across departments. B. Inadequate communication between departments。 C. Increasing customer complaints. 反饋答案：1。 C 2。 A 3. B 4。 A 5. C 閱讀理解

24、：根據(jù)文章內(nèi)容，判斷正誤（共50分）. Habits of Highly Effective Communicators 操作提示：正確選T，錯誤選F. 1. Communication and leadership don't always go hand in hand.回答正確 2. The say-do gap happens when people misunderstand their leader’s intention?；卮鹫_ 3。 Using technical jargon makes a leader convincing.回答正確 4. Communica

25、ting sincerely is always the best。回答正確 5。 Observation is as important as communication when you want to know what people really think.回答正確 反饋答案:1. F 2。 F 3。 F 4. T 5。 T Unit3 test 一、選擇填空題（每題10分，共5題） 題目1 — I am sorry for what I have said to you. —_____________ 正確答案是：Don't think any more about

26、 it。 題目2 —_____________ — I'd like to have this film developed. 正確答案是:May I help you? 題目3 In high school, I am equally comfortable______as a member of a team and independently。 正確答案是:working 題目4 I believe that I have a lot to contribute ______ a team environment, and am comfortable in bot

27、h leadership and player roles。 正確答案是：to 題目5 How do you get your members to ______ as a team? 正確答案是:pull together 題目6 — Will you help me arrange a meeting with Mr. Brown, please？ -_____________ 正確答案是：Sorry I can’t. I have to finish my project right now。 題目7 Regular and concrete feedback is

28、 important ______ who is not performing up to her potential。 正確答案是：when dealing with a worker 題目8 — What are your teammates like？ —_____________ 正確答案是：They are all warmhearted and helpful。 題目9 The majority of these team challenges ______ anywhere。 正確答案是：can be delivered 題目10 Team members a

29、re ______ as unique people with irreplaceable experiences, points of view， and knowledge to contribute。 正確答案是：viewed 題目11 — Could I borrow your iPad for a few hours？ —_____________ 正確答案是:Sure， here you are。 Enjoy your time. 題目12 If I take the time to talk with my manager at the beginning of a

30、 project, we ______ off to a great start on the same page。 正確答案是：can get 題目13 I like to think ______。 I am always the one finding new ways to a situation or challenge。 正確答案是：outside of the box 題目14 The team creates an environment ______ people are comfortable in communicating， advocating pos

31、itions， and taking action. 正確答案是：in which 題目15 I have been very lucky to have had ______ managers during my career so far. 正確答案是：terrific 二、閱讀理解：根據(jù)文章內(nèi)容,完成選擇題(共50分)。 A Teamwork Game 　A team of about 35 employees had come together for a team building event。 They were a young, bright and enthusi

32、astic team. However，…… 操作提示：通過題目后的下拉選項框選擇正確答案. 1。 This team building event was aimed at 回答正確 A. helping these young， bright and enthusiastic employees become more concentrated on their work B. making the team members know how to share information or solutions and cooperate with each other

33、 C. building up team morale 2。 This event was held in 回答正確 A。 a self-service restaurant B。 a coffee shop C. a classroom 3。 About how many team members were out of the second round of the activity？回答正確 A。 30。 B。 35. C. 5. 4。 Which statement below is correct?回答正確 A。 In the sec

34、ond round, every one of the team had found their balloons after 15 minutes. B。 In the third round, the team members were asked them to find the balloon with their name on it amongst the hundreds of other balloons in the room。 C。 In the third round， everybody had their own balloon with help fro

35、m others within 2 minutes. 5。 What was the event going to teach these employees？回答正確 A。 Sharing and cooperating with other team members is more efficient when they are working together. B。 Focusing solely on employees' own pursuits is not allowed in workplace。 C。 Failure of teamwork is cau

36、sed by individual. 反饋答案：1。 B 2. A 3. C 4。 C 5。 A 閱讀理解:根據(jù)文章內(nèi)容，判斷正誤（共50分）. Tips for Team Building 操作提示：正確選T,錯誤選F。 1. Team building event is traditionally related to playing games at resort?；卮鹫_ 2. The author claims that playing games together is as important as form teams to solve real work issu

37、es and to improve real work processes for team building.回答正確 3. “Retreat" in the first paragraph means withdrawal of troops after a defeat?；卮鹫_ 4。 Ice breaking motivates team members compete with each other。回答正確 5. A good teamwork culture enables individuals make more efforts together。回答正確 反饋答案:

38、1。T 2。F 3。F 4.F 5。T Unit 4 test 一、選擇填空題（每題10分，共5題） 題目1 - __________ — You might as well write a thanks-note. 正確答案是:Could you suggest some ways of the rewards？ 題目2 - Do you mind if I use vouchers to spend in a restaurant？ - __________ 正確答案是:Not at all. Go ahead. 題目3 An appreciated gift a

39、nd the gesture of providing it will ______ your coworker's day. 正確答案是：light up 題目4 Self—esteem needs might include the ______ from a workplace。 正確答案是：rewards 題目5 Fifty—five per cent of the respondents said that praise and attention from their supervisor would make them feel ______ the company

40、 cared about them and their well—being。 正確答案是：as if 題目6 — You’d better not push yourself too hard. You can ask the team and listen. — __________ 正確答案是：You are right。 題目7 An appreciated gift and the gesture of providing it will ______ your coworker’s day. 正確答案是:light up 題目8 All the team mem

41、bers tried their best。 We lost the game, _________。 正確答案是：however 題目9 I think a big part of it is ______ we know how to have fun on the job。 正確答案是：that 題目10 —Can I get you a couple of tea? -_________________________。 正確答案是：That's very nice of you 題目11 The leader ______ at creating opportun

42、ities to provide rewards， recognition and thanks to his or her staff。 正確答案是：excels 題目12 Learning new things has always been a great ______ for me. 正確答案是:motivator 題目13 ______ the job, employers don't want to hire people who are difficult to get along with。 正確答案是:Regardless of 題目14 ______ cl

43、early communicate with and actively listen to employees is essential to improve their performance。 正確答案是：Being able to 題目15 Companies are ______ interested in your soft skills ______ they are in your hard skills。 正確答案是：as…as… 題目16 — Wow！ This is a fantastic project！ I've never known you're so

44、creative。 - __________ 正確答案是：Thanks for your compliments. 二、閱讀理解：根據(jù)文章內(nèi)容，完成選擇題（共50分)。 How Google Continues to Keep Employees Happy 　　Working for Google is a dream of many, not just because of what this company has achieved in the last 15 years, but because of its enviable work culture。 …… 操作提示

45、：通過題目后的下拉選項框選擇正確答案。反饋答案：1. B 2。 A 3. A 4。 B 5. C 1. How would you describe Google?回答正確 A. Medium—sized international company B。 Large global enterprises C。 Large American company 2. Which one does NOT belong to the methods that Google motivate its employees？回答正確 A. Promoting the employ

46、ee who has more influence on Google the higher job position。 B。 Shuttling the employees between home and office. C。 Offering entertaining equipment in workplace。 3. Who founded Google?回答正確 A。 Larry Page and Sergey Brin B。 Karen May C。 Sergey Brin 4。 If you are a normal employee of G

47、oogle， what could you do EXCEPT?回答正確 A。 Know all information of Google and discuss questions with your leaders。 B. Only work for the project you choose。 C。 Play bowling with your colleagues and get away from mundane errands. 5. What is Google’s secret to success？回答正確 A。 Innovating hi—te

48、ch products. B. Paying high salary to the employees and practicing strict management. C. Valuing the happiness of its employees as much as innovating good products. 聽力理解：聽錄音,判斷正誤（共50分）. 操作提示：正確選“T”,錯誤選“F”。 1。 Human resources supported the proposal of giving the business intelligence a pay i

49、ncentive every three months at the beginning.回答正確 2. Brad from human resources supports Scott’s idea。回答正確 3。 Carlotta is the manager of HRD?；卮鹫_ 4. Men and women in the business intelligence team who have been selected to get the prize will receive the same rewarding things?；卮鹫_ 5。 The prize—win

50、ner cannot choose the prize that costs more than $500. 7。 The prize—winner can only have material awards and no day off?；卮鹫_ 反饋答案:1。F 2.T 3.F 4.F 5.T Unit 5 test 一、選擇填空題（每題10分，共5題） 題目1 — Do you know where I can repair my motorcar? - ____________ 正確答案是：Around the street corner。 題目2 — I think

51、 I have made a great mistake。 — ____________ 正確答案是：I don’t think so. It’s not your fault。 題目3 Without his assistance， I ________ the research last month。 正確答案是：would not have completed 題目4 Please ask the solicitor what his ________ would be to take the case to court. 正確答案是：fee 題目5 Good wor

52、k ________ good pay。 正確答案是：deserves 題目6 — Over-the-top? You mean… — ____________ 正確答案是:Well， sometimes your co—workers feel that you are too loud. 題目7 At a rough ________, we will take another four weeks to finish this plan。 正確答案是:estimate 題目8 Linda walked at the head， ________ by her coll

53、eagues。 正確答案是:followed 題目9 A child’s character is greatly influenced by his home ________。 正確答案是：environment 題目10 - Haven't seen you for ages。 What are you busy doing now? — ____________ 正確答案是：I am working part time in a bookstore. 題目11 They have come to the conclusion ________ this winter

54、 will be even colder than before. 正確答案是：that 題目12 My leather shoes cost me ________ the last pairs I bought. 正確答案是：three times as much as 題目13 The workmen want to ________ the number of working hours and to increase pay. 正確答案是:decrease 題目14 Wendy suggests that we ________ tomorrow. 正確答案是：s

55、hould go 題目15 — Why didn't you come to my birthday party yesterday? — ____________ 正確答案是：Sorry， but my wife had a car accident. 二、閱讀理解：根據(jù)文章內(nèi)容，完成選擇題(共50分)。 How to Handle a Bad Performance Review 操作提示：通過題目后的下拉選項框選擇正確答案。 1. What should you do when you are given a bad performance review？回答正確

56、A。 Argue with your boss. B. Make immediate remarks。 C. Stay calm and listen carefully。 2。 What should you do after you are given a bad performance review?回答正確 A。 Quit your job immediately。 B。 Insist on making comments。 C。 Learn from the review。 3. What should you do if you do not ag

57、ree with the bad performance review？回答正確 A. Tell the boss directly that you do not agree with the review. B。 Make a written statement on your own behalf if it is allowed. C。 Do not express your different understanding in a written statement. 4. How do you improve a bad performance review？回

58、答正確 A. Understand the established performance standards。 B. Learn more about what the employee wants or expects。 C。 Learn what the person who gives the review may think. 5. Why should we understand the cause of a bad performance review？回答正確 A。 Because it helps the employee to get promot

59、ed immediately. B。 Because it encourages and motivates the worker to do better。 C。 Because it prevents the employee from professional growth. 反饋答案：1. C 2. C 3. B 4. A 5. B 閱讀理解：根據(jù)文章內(nèi)容，判斷正誤（共50分）。 Performance Management and Performance Appraisal 操作提示：正確選T,錯誤選F. 1。 Performance ma

60、nagement is a very important part of any quality human resource system。 2. The aim of performance management is to punish the unqualified employees. 3. An enterprise can be better placed to meet competitive challenges by providing the education， training and feedback required by employees, for exa

61、mple。 4. Every enterprise can expect high performance from each employee。 5. “Performance management” is also called “performance appraisal”。 反饋答案:1.T 2。F 3.T 4.F 5。F Unit6 test 一、選擇填空題（每題10分，共5題) 題目1 — If you don’t believe in yourself， no one else will. — _____。 Confidence is really imp

62、ortant. 正確答案是:I couldn't agree more 題目2 —I'm going to Beijing for a few days. — _______. I wish I could go with you。 正確答案是：I really envy you 題目3 All _____ glitters （閃閃發(fā)光） is not gold. 正確答案是：that 題目4 They depend on each other to survive. In other words， they are ______ for survival. 正確答案是：

63、interdependent 題目5 Redundancy happens when employees need to _____ their workforce。 And as a result， someone gets dismissed from work。 正確答案是：reduce 題目6 - Don’t worry， Mum。 The doctor said it was only a common cold。 — ________ ！ I'll tell Dad there’s nothing serious. 正確答案是：What a relief 題目7

64、By the end of the year， the sales plan for the next year______。 正確答案是：will have been made 題目8 To build the reservoir(水庫）， thousands of people have to be_______ 。 正確答案是：relocated 題目9 _____the deepening of China’s economic reforms， there is greater cooperation and interdependence between the pr

65、ivate and the public sector。 正確答案是：With 題目10 — Can I have three days off next week， Mr。 Smith? — _____。 I can manage without you。 正確答案是：Of course 題目11 There is no _____ the fact that he is the best student in the class. 正確答案是：denying 題目12 - Which of these hats do you want? — _______ 。 Eit

66、her will do。 正確答案是：I don’t mind 題目13 On hearing the news of ______ the major exam again， the girl burst into tears. 正確答案是：her having failed 題目14 He ordered that nothing ________ until the police arrived。 正確答案是：should be touched 題目15 She is very adaptive and soon adapted ______ to the campus life. 正確答案是：to 二、閱讀理解:根據(jù)文章內(nèi)容，判斷正誤（共50分)。 Jack Welch Leading Organizational Change at GE When Jack Welch, the Chairman and CEO at General Electric （GE) retired in 2001, he could look back at a ver