2013年高考第二輪復(fù)習(xí)英語江西版題型技法指導(dǎo)專題二完形填空真題試做(2012江西高考)That holiday morning I didn't have to attend school.Usually，on holidays，Mother _36_ me to sleep in.And I would certainly take full advantage of it.On this particular morning，_37_，I felt like getting up early.I stood by my window overlooking the _38_，having nothing better to do.But as it turned out，I was soon to learn about something _39_ in life.As I watched several people go by，get into their cars and drive off，I _40_ an old man on a bicycle with a bucket on its _41_ and a basket of rags and bottles on its back­carriage.He _42_ from one car to another，washing and cleaning them.From the water on the ground，it seemed that he had already _43_washing and cleaning about a dozen or more cars.He must have begun to work quite early in the morning.Several thoughts _44_ my mind as I watched him work.He wasn't well­dressed.He had on a pair of shorts and a(n) _45_ T­shirt.The bicycle he rode was not by any means the kind modern_46_ would want to be seen riding on.But he seemed _47_ with life.There he was，working hard at his small business，_48_ at passers­by and stopping to chat now and then _49_ elderly men and women on their way to the market nearby.There was a noticeable touch of _50_ in the way he seemed to be doing things_51_ the windscreen(擋風(fēng)玻璃)，then standing back to admire it；scrubbing(擦凈)the wheels and _52_，standing back to see what they looked like after the scrub.It was a _53_ to learn，I felt.At no age need one have to beg for a _54_ if one has good health and is willing to work hard.For a while I felt _55_ of myself.Young as I amjust sixteen，and there was this old man who must have been usefully engaged perhaps before the sun appeared above the horizon.36A.forcesBallowsCcauses Dforbids37A.otherwise BthereforeChowever Dbesides38A.parking lot Bbus stopCschool Dmarket39A.interesting BsurprisingCawful Duseful40A.noticed BrecognizedCcalled Dassisted41A.back BhandleCwheel Dseat42A.searched BleftCmoved Dwandered43A.stopped BstartedCintended Dfinished44A.crossed BslippedCdisturbed Dinspired45A.attractive BshinyCsimple Dexpensive46A.repairmen BbusinessmenCdrivers Dcyclists47A.busy BcontentCcareful Dbored48A.waving BlookingClaughing Dpointing49A.about BforCwith Dlike50A.worry BrespectCsympathy Dpride51A.cleaning BfixingCreplacing Dcovering52A.still ByetCagain Dsoon53A.lesson BsubjectCskill Dfact54A.business BlivingCsuccess Dright55A.tired BdoubtfulCfearful Dashamed考向分析縱觀近幾年高考江西卷英語完形填空題，該題均側(cè)重考查考生對“語義、語境、語篇”的深層次理解及語言運用能力(詞語運用、詞義辨析和短語搭配等)。具體特點如下：1選材以記敘文為主，內(nèi)容兼有教育性和啟迪性。從體裁上看，完形填空題以記敘為主，議論為輔，結(jié)構(gòu)完整，用詞準(zhǔn)確，篇章條理清晰，敘事通暢明了。從題材上看，完形填空力圖選取一篇有教育意義和現(xiàn)實意義的文章，主題明確，邏輯性強，語言地道生動，內(nèi)容新穎、時尚，內(nèi)容通常涉及日常生活、文史知識、科技小品、社會熱點、政治、經(jīng)濟、人物傳記等。2首句一般不設(shè)空，全文保持一定的挖空密度。完形填空的第一句一般都是完整的句子，記敘文的第一句通常把短文中故事發(fā)生的時間、地點、人物和事件等交代清楚，作為考生在解題時理解并掌握全文大意的基礎(chǔ)。很多時候議論文和說明文的第一句是文章的主題句，抓住主題句便抓住了文章的主旨。空格在短文中均衡分布。相鄰空格之間間隔適當(dāng)，避免了提示信息過多或過少的情況。3以語篇考查為主，單純語法考查很少。完形填空題以語篇為載體，立足于考生對全文的理解。試題注重考查考生結(jié)合詞匯、語法、語篇知識、生活常識、文化背景知識等進行邏輯推理和綜合判斷的能力，而非簡單考查其詞匯使用和單句語法及意義方面的知識。在干擾項的設(shè)計上，充分考慮了測試的信度與效度，避免了干擾項與正確項相似度過低或過高而引起的干擾性過弱或過強的情況。單純考查語法結(jié)構(gòu)的題目數(shù)量很少，重在文意干擾，每題四個選項大多屬同一語法范疇。如果是動詞，則都是動詞，且都用同樣的時態(tài)或語態(tài)；如果是名詞，則都是名詞，且都用同樣的單復(fù)數(shù)形式；如果是副詞，則都是副詞；如果是短語，則都是同類的短語。如果孤立地看挖空的句子，可能每個選項都能滿足句子的需要，無論將哪個選項填進去，從語法上講都是正確的，但是要確定正確答案，只能根據(jù)全文的內(nèi)容和情節(jié)發(fā)展作出判斷。如：44A.crossed BslippedCdisturbed Dinspired45A.attractive BshinyCsimple Dexpensive46A.repairmen BbusinessmenCdrivers Dcyclists47A.busy BcontentCcareful Dbored48A.waving BlookingClaughing Dpointing49A.about BforCwith Dlike4考點分布合理。以考查單詞為主，短語或詞組為輔；以考查實詞為主，虛詞為輔。完形填空備選項的構(gòu)成以單個詞為主，短語或詞組較少出現(xiàn)。選項詞匯主要是實詞，虛詞較少出現(xiàn)。近5年江西卷考查的詞匯主要是動詞和名詞，其次是形容詞和副詞；對連詞、介詞等虛詞的考查知識偶爾出現(xiàn)。這樣的設(shè)置既要求考生具有很好的詞感，能熟練運用所學(xué)過的常見詞匯，還要求他們具有較強的語感，具有對語篇進行整體處理的能力。做到“上下求索尋信息，左顧右盼找答案，瞻前顧后想全文”，同時結(jié)合考生個人積累的各方面的知識正確解讀全文。答題步驟做完形填空試題，切忌邊看短文，邊選答案，因為這樣解題易脫離上下文孤立地看句子，從而產(chǎn)生錯誤。一般來說，解答完形填空題應(yīng)遵循以下三個步驟。1略讀全文，把握大意。文章都有中心議題和中心內(nèi)容。通讀全文，才能全局在胸、弄清文脈、理清思路，才能抓住文章主旨，獲得整體印象，把握短文大意，使思維朝著正確的方向發(fā)展。在閱讀中要特別注意提示句，并盡量記憶關(guān)鍵詞、句，力求把文章內(nèi)容串連起來。2細讀全文，初選試填。在理解全文大意的基礎(chǔ)上，再結(jié)合所給備選項細讀全文，遵循詞不離句、句不離文的原則，聯(lián)系上下文內(nèi)容，運用平時積累的英語語法和語言知識及根據(jù)文中語義、邏輯和搭配的需要進行綜合考慮，通過分析、比較和篩選，排除干擾項，初步選定答案。在作出選擇的過程中，要瞻前顧后，通篇考慮，先易后難。對比較明顯直接的、自己最有把握的答案先進行確定。對少數(shù)難題，可暫定答案，在復(fù)讀全文后分析推敲。3復(fù)讀全文，校核答案。完成選擇后，要把所選的答案代入原文，再把全文通讀一篇，逐空認真復(fù)查。完成后的文章應(yīng)該文意完整、語法正確、語言通順、用詞恰當(dāng)、邏輯合理、符合習(xí)慣表達法。如發(fā)現(xiàn)錯誤或有疑問的答案，應(yīng)再次推敲、反復(fù)斟酌、做出修正。 技法指導(dǎo)1依據(jù)文章首句，判斷主旨大意。依據(jù)文章首句所給的線索可以看出文章的體裁，判斷主旨大意，掌握作者的寫作思路及其對某人或某事物的感情色彩。只有掌握了主旨大意，理清了文章結(jié)構(gòu)，了解了各部分之間的關(guān)系，才能加深對文章的整體理解。換句話說，考生應(yīng)對全文有一個清晰的概念，明白文章的各部分都是為了表達同一個主題，這樣在略讀時就更容易把握含空格的句子的真正含義，答題時就會顯得輕而易舉了。如：(2012山東高考)Whenever we hear about “the homeless，” most of us think of the Developing World.剖析：閱讀文章首句可知，這是一篇記敘文，作者講述的話題與“無家可歸者”有關(guān)。2根據(jù)文章大意，把握上下文的關(guān)系。做完形填空題不能離開上下文。很多題僅從語法角度來說，可能有兩三個正確答案，但是結(jié)合上下文，情況就不一樣了。上下文是形成語境的基礎(chǔ)，任何語言結(jié)構(gòu)、語法關(guān)系、詞語搭配都不能無視上下文的聯(lián)系。做題時，要學(xué)會瞻前顧后，要做到詞不離句、句不離段、段不離文。有時我們會發(fā)現(xiàn)，上文的答案在下文有提示，而下文的答案在上文中也有信息。如：Kurt Muller and his wife Rita have spent eleven years making _38_ for the homeless of Berlin，Germany's capital.38A.preparationsBhousesCmeals Dsuggestions 剖析：C僅從第38個空所在句子來理解，馬勒夫婦為無家可歸者“建造房屋”似乎更合適，表達為“做準(zhǔn)備”或“提建議”也未嘗不可，但是根據(jù)第二段最后一句中的made sandwiches和gave food to the homeless可知，他們是為無家可歸的人提供膳食。3根據(jù)文章語境，進行詞義辨析。完形填空的命題特點之一就是利用詞匯辨析知識命題，而且占了整篇文章題目的絕大部分。首先要準(zhǔn)確把握詞匯的意思和用法以及不同語境中的變化，仔細辨析相似、相近詞語的詞義，特別注意詞語的固定搭配以及詞匯的引申意義。如：For example，how many of us would expect to see people living on the streets of a _37_ country like Germany?37A.traditional BdevelopingCtypical Dwealthy剖析：Dtraditional意為“傳統(tǒng)的”；developing意為“發(fā)展中的”；typical意為“典型的，有代表性的”；wealthy意為“富裕的”。此處通過實例來說明上一句的觀點，結(jié)合后面的like Germany判斷應(yīng)選D項表示“一個富裕的國家”。Kurt and his wife stayed at home，made sandwiches，_41_ a table in the street and gave food to the homeless.41A.brought up Bset upCput aside Dgave away剖析：Bbring up意為“提出，養(yǎng)育”； set up意為“建立，安裝；臨時搭起”；put aside意為“把放在一邊，儲存?zhèn)溆谩?；give away意為“捐贈，泄露”。根據(jù)前后句的語境判斷應(yīng)選B項，表示“他們在街上安放桌子”。4體會文章的色彩，注意語言的和諧。作者對完形填空文章賦予了一定的感情色彩。首先要理解作者說話的語氣和文章的感情色彩，這種語氣和色彩是和諧一致的，而且貫穿全文的。做題時要充分體會上下文語言的和諧性，理解文章的深層含義。如：The Mullers soon realised that food and clothing weren't _42_.“What these people also need is warmth and _43_，” says Rita.The Mullers didn't _44_ to give their phone number to the street people and told them to phone anytime.42A.enough BnecessaryChelpful Dexpensive 剖析：A根據(jù)下句also need判斷應(yīng)選A項，表示馬勒夫婦很快意識到僅僅提供衣物是不“夠”的。43A.fame BfreedomCcourage Dcaring 剖析：D無家可歸者不僅需要食物，也需要溫暖和“關(guān)心”。44A.hesitate BagreeCpretend Dintend剖析：A從全文看出，馬勒夫婦竭盡全力幫助無家可歸者，所以選A項，表示“毫不猶豫地做某事”。 5把握文章脈絡(luò)，進行推理判斷。在完形填空題中常常要對文章的情節(jié)、作者的態(tài)度等進行推理判斷。因此首先要抓住文章的脈絡(luò)，弄清楚文章的結(jié)構(gòu)及上下文的邏輯關(guān)系。只有這樣，才能加深對文章深層意義的理解，從而更好地完成“完形”的任務(wù)，恢復(fù)文章的原貌。如：Kurt and Rita receive no _52_ for their hard work.“We feel like parents，” says Rita，“and parents shouldn't _53_ money for helping their children.52A.permission BpaymentCdirection Dsupport剖析：B全文講述了馬勒夫婦為無家可歸者所做的無私奉獻，所以應(yīng)選B項，表示“他們的努力工作沒有任何報酬”。53A.borrow BraiseCsave Dexpect 剖析：D父母幫助孩子是不期望得到報酬的，所以expect 符合文意。誤區(qū)警示1文章大意易錯點Though Rita admits she often gets tired，she says she will continue with her work because she likes the feeling of having made a _55_ in the world.55A.profit BdifferenceCdecision Drule【錯混透析】 B文章的主題是在頌揚馬勒夫婦的善舉，他們對無家可歸者提供無私幫助，并且不計回報，所以應(yīng)選B項表示他們的行為改變了世界，也使他們的生活變得更有意義。【解題指導(dǎo)】做這類題時，考生易忽視文章大意。應(yīng)該在把握文章大意的基礎(chǔ)上，對文章進行總體了解，避免做了后面的題目后才發(fā)現(xiàn)和前面的內(nèi)容沖突或矛盾。2情感態(tài)度易錯點Rita _45_ there was somebody at home to answer the phone and their home was always _46_ to anyone who couldn't face another night on the street.45A.made sense Bfound outCmade sure Dworked out 【錯混透析】C為了能給無家可歸者隨時提供幫助，馬勒夫婦把電話號碼給他們，當(dāng)然需要電話能隨時接通，所以應(yīng)選C項表示“確保”。46A.open BcrowdedCnoisy Dnear【錯混透析】A為了體現(xiàn)馬勒夫婦的真誠，他們家總是為那些無家可歸者敞開著。故本題選A項。【解題指導(dǎo)】做這類題時，考生往往忽略作者的情感態(tài)度，錯誤地理解文章意思。要善于透過文章的表層含義，剖析作者的內(nèi)心世界，帶著作者真實的情感態(tài)度去做題。3上下文關(guān)系易錯點The public also give clothes and money and a shoe producer _51_ new shoes.51A.donates BproducesCdesigns Dcollects 【錯混透析】A上文講述了30多家公司定期地為慈善事業(yè)捐贈食物和其他物品，所以此處也應(yīng)選表示“捐贈”之意的A項?！窘忸}指導(dǎo)】做這類題時，考生往往只拘泥于個別詞句的意思，忽視整篇文章的語境和上下文的聯(lián)系，從而造成失誤。在選擇答案時不要只注意選項所在的短語、句子或段落，要善于從上下文中尋找相關(guān)的提示信息。4邏輯關(guān)系易錯點Whenever we hear about “the homeless，” most of us think of the Developing World.But the _36_ is that homelessness is everywhere.36A.result BtruthCreason Didea【錯混透析】B文章第一句講到了大多數(shù)人的想法，“But”轉(zhuǎn)折后肯定要表達不同的觀點，所以選B項，說明事實情況并非大多數(shù)人想象的那樣?！窘忸}指導(dǎo)】做這類題時，要合理理解文章的內(nèi)容，正確地把握邏輯關(guān)系。邏輯關(guān)系主要涉及原因、時間、條件、轉(zhuǎn)折等方面。只要我們弄明白文中關(guān)鍵詞以及邏輯關(guān)系，就能確定比較明確的、直接的答案。5基本常識易錯點They first began one long hot summer when most Germans were _40_ on holiday.40A.asleep BaloneCacross Daway【錯混透析】D“度假”當(dāng)然要“外出”，這是常理，所以選D項。Today，over thirty companies regularly donate food and other goods to the cause and volunteers help to _50_ them to the homeless.50A.advertise BsellCdeliver Dlend 【錯混透析】C既然是幫助無家可歸者，那么志愿者對這些物品“做廣告”、“出售”或“借出去”顯然不合常理，所以應(yīng)選deliver，表示“運送，送給”?！窘忸}指導(dǎo)】做這類題時，我們應(yīng)該在了解短文主要意思的基礎(chǔ)上結(jié)合基本常識進行解題。平時學(xué)習(xí)中，應(yīng)當(dāng)注意知識的積累，加強不同學(xué)科間的知識融合。多閱讀，多體會，注意中西文化的差異，掌握一名合格的中學(xué)生應(yīng)具備的基本常識。1(2012江西豐、樟、高、宜四市聯(lián)考)Some years ago when I was in my first year at college，I heard Salome Bey sing for the first time.The moment was exciting.Salome's _1_ filled the room and brought the theater to life.I was so _2_ that I decided to write an article about her.I _3_ Salome Bey，telling her I was from Essence magazine，and that I wanted to meet her to talk about her career.She _4_ and told me to come to her studio the next Tuesday.When I hung up，I was scared out of my mind.I _5_ I was lying.I was not a writer at all and hadn't even written a grocery list.I interviewed Salome Bey the next Tuesday.I sat there _6_，taking notes and asking questions that all began with，“Can you tell me.” I soon realized that _7_ Salome Bey was one thing，but writing a story for a national magazine was just impossible.The _8_ was almost unbearable.I struggled for days _9_ draft after draft.Finally I put my manuscript(手稿) into a large envelope and dropped it into a mailbox.It didn't take long.My manuscript _10_.How stupid of me！I thought.How could I _11_ in a world of professional writers？Knowing I couldn't _12_ the rejection letter，I threw the unopened envelope into a drawer.Five years later，I was moving to California.While _13_ my apartment，I came across the unopened envelope.This time I opened it and read the editor's letter in _14_：Ms Profit，Your story on Salome Bey is fantastic.Yet we need some _15_ materials.Please add those and return the article immediately.We would like to _16_ your story soon.Shocked，it took me a long time to _17_.Fear of rejection cost me greatly.I lost at least five hundred dollars and the chance of having my article appear in a major magazine.More importantly，I lost years of _18_ writing.Today，I have become a full­time writer.Looking back on this _19_，I learned a very important lesson：You can't _20_ to doubt yourself.1A.joy BvoiceCspeech Dsmile2A.proud BactiveCsatisfied Dmoved3A.visited BemailedCphoned Dinterviewed4A.agreed BrefusedChesitated Dpaused5A.replied BdiscoveredCexplained Dknew6A.seriously BpatientlyCnervously Dquietly7A.blaming BfoolingCinviting Durging8A.hardship BfailureCcomment Dpressure9A.with BbyCon Din10A.disappeared BreturnedCspread Dimproved11A.compare BstruggleCsurvive Dcompete12A.ignore BdeliverCface Dreceive13A.decorating BrepairingCcleaning Dleaving14A.disbelief BanxietyChorror Dtrouble15A.subjective BrelevantCprivate Dreliable16A.broadcast BcreateCpublish Dassess17A.recover BprepareCescape Dconcentrate18A.energetic BendlessCtypical Denjoyable19A.experience BsuccessCbenefit Daccident20A.attempt BaffordCexpect Dpretend2Many children may be fond of animals，but few ever think of making the study of animals their career.Even fewer will be _1_ by the whole world，_2_ the title of United Nations Messenger(使者)of Peace._3_ one woman has achieved all that.She has lived with chimpanzees(黑猩猩)in the African forest for more than 20 years and made great _4_.This woman is Jane Goodall.She was born in London，England，in 1934.Goodall's lifelong _5_ in animals began at an early age.By the age of 10 or 11，Goodall _6_ going to Africa to live with animals.This was quite a strange dream in those days，as young _7_ didn't think of having such “wild” actions.But she was _8_ by her mother.She told her that if she really wanted something，she should work hard，take advantage of _9_ and never give up looking for a way.When a close friend invited Goodall to Kenya in 1957，she readily _10_.Within a few months of her arrival she met the famous anthropologist(人類學(xué)家)Dr.Louis Leakey，who soon decided that Goodall was the _11_ person he was looking for to begin a _12_ of wild chimpanzees on the shore of Lake Tanganyika in Tanzania.In July 1960，Goodall arrived at Combe National Park in Tanzania.At the beginning，studying the chimpanzees was not _13_ for her.The animals fled from her _14_，so it took months for her to get close to them.With a strong _15_，she searched the forest every day，trying not to get too close to the chimpanzees too _16_.Gradually the chimpanzees became used to her presence.She discovered many things of chimpanzees during her first years at Combe National Park.In October 1960，she observed a chimpanzee making and using _17_ to fish for termites(白蟻)This discovery threw _18_ on the popular idea at the time that Man was the world's only toolmaker.The longer Goodall's research continues，the more it becomes obvious that chimpanzees are very _19_ to humans.Since the mid­1980s Goodall has been lecturing around the world to raise people's sense about environmental _20_.“Let's live in the new age with hope，respect for all living things，understanding and love，” she said.1A.recognized BknownCpraised Dadmitted 2A.receiving BgivingCenjoying Dhaving 3A.So BActuallyCBut DFinally 4A.discoveries BdecisionsCchoices Dfindings 5A.study BinterestCsense Ddream 6A.was fond of Bwas tired ofCinsisted on Ddreamed of7A.boys BgirlsCmen Dwomen 8A.encouraged BpreventedCadvised Dforced9A.knowledge ByouthChope Dchances 10A.accepted BrefusedChesitated Dconsidered 11A.only BlastCspecial Dfirst 12A.project BstudyCcenter Dcareer 13A.hard BinterestingCeasy Dconvenient 14A.in surprise Bin a hurryCas expected Din fear15A.will BbodyCdesire Dmind 16A.far BnearCsoon Dmuch 17A.nets BtoolsCholes Dsticks 18A.doubt BlightCquestions Dbeliefs 19A.close BsimilarCfriendly Dhelpful20A.improvement BprotectionCpollution Ddestruction 3(2012江西重點中學(xué)協(xié)作體第二次聯(lián)考)An old gentleman had been hired by a young town councilman.He cleared away the sand from the pools of water up in the mountain that _1_ the spring flowing through their town.With faithful，silent regularity，he inspected the hills，_2_ the leaves and branches，and cleared away the sand that would otherwise have choked and dirtied the fresh flow of water.The village soon became a popular place for vacationers.Graceful swans(天鵝) _3_ along the clear spring，the mill wheels turned day and night，and the _4_ from restaurants was attractive _5_ description.Years passed.One evening the town council held its _6_.As they reviewed the _7_，one man's eye _8_ the salary figure being paid to the keeper of the spring.The keeper of the purse said，“Who is this old man？_9_ do we keep him on year after year？For all know，the strange range of the hills is not doing anything.He isn't _10_ any longer.”So they decided to get rid of the old man's _11_.In early _12_，the leaves on the trees began to fall.Small branches fell into the pools，_13_ up the rushing flow of sparking water.A few days later，the water _14_ yellowish brown.Within another week，a bad smell was _15_.The mill wheels moved more slowly.The swans left，so did the _16_.Immediately，the _17_council called an urgent meeting._18_ their error in judgment，they _19_ the old keeper of the spring，and within a few weeks，the spring began to clear up.The wheels started to turn，and _20_ returned to the town.1A.forced BfedCmade Doffered2A.removed BbrokeCshook Dreducing3A.floated BenjoyedCattracted Dsupported4A.appearance BsightCview Dimage5A.beyond BuponCunder Dbehind6A.discussion BdebateCmeeting Dbanquet7A.result BconceptCsurvey Dbudget8A.caught BglaredCglanced Dstared9A.How BWhyCWhere DWhen10A.important BimpossibleCnecessary Ddifficult11A.services BschedulesCadvantages Dopinions12A.spring BsummerCautumn Dwinter13A.getting BchokingCtaking Dbringing14A.happened BsoundedCturned Dtasted15A.spread BappearedCappreciated Ddetected16A.officials BgentlemenCtourists Dcouncilmen17A.excited BfrightenedCembarrassed Ddisappointed18A.Recognizing BRealizingCPreventing DControlling19A.rehired BremindedCdismissed Ddiscovered20A.colour BenvironmentCwater Dlife4Like most people，I was brought up to look upon life as a process of getting.It was not until in my late thirties that I made this important _1_：giving­away makes life so much more exciting.You need not worry if you _2_ money.This is how I _3_ with giving­away.If an idea for improving the window display of a neighborhood store _4_ to me，I stepped in and made the suggestion to the _5_.If an accident took place，the _6_ of which I think the local police could use，I _7_ him up and told him about it，though I was not in _8_ here.One discovery I made about this world is to give _9_ getting something back，though the _10_ often comes in an unexpected form.One Sunday morning the local post office delivered an important _11_ letter to my home，though it was _12_ to me at my office.I wrote the postmaster a note of _13_.More than a year later I needed a post­office box for a new business I was _14_.I was told at the window that there were _15_ boxes left，and that my name would have to go on a long _16_ list.As I was about to _17_，the postmaster appeared in the _18_.“Wasn't it you that wrote us that letter a year ago about delivering a special delivery to your home？” I said it was.“Well，you certainly are going to have a box in this post office _19_ we make one for you.You don't know what a letter like that means to us.We usually get _20_ but complaints (投訴)”1A.decision BresearchCspeech Ddiscovery2A.earn BlackCspend Dsteal3A.experienced BconnectedC