Web Agency Service DomainWeb CIWeb DesignWeb applicatione-Business ConsultingMarket Analysise-Business Value Chaine-MarketingE-CRMe-MarketplaceSCMSupplierCustomerSupplierCustomer ,Order FulfillmentOrder Fulfillment ConsultingConsultingMarketingMarketingContentsContentsFlashFlashDesignDesignCodingCodingCTICTIUMSUMSMailingMailingServerServerD/BD/BCreativeCreativeInteractionInteractionSystemSystemebiz IntegrationStrategyStrategySoppingSoppingeCRMeCRMIRMIRMVOC/VOC/RMSRMSe-e-Learning Learning Interactive Full Service ebizebiz,eSolutioneSolution eBiz Sector&Solutionl l eSolution LIFESystemINFORMATIONCOMMUNICATIONTechnoVillage/Mail+SMS+FaxMail+SMS+Fax+DB/qeBiz Total ServiceeBizStrategyeBizOperationeBizConsultingPlanningContentsSolutioneBizBuildingMarketingeBiztotal serviceqq eBusinesseBusiness Transformation TransformationSupplierSupplierSupplierstockholderEmployeesOn-lineOff-lineSCMERPIPSEIP/KMS/GWIRM/RMS/PRMWebSiteCRM/CPPartnersIntegrationDevelopersWeb ServiceEnterpriseSolutionBusiness Fields:Business Fields:SI Development&SolutionsSI Development&Solutionsq eCompany SCM/IPSDW/CRMCustomerStockholderSuppliereCompanyIRM/RISGW/KMSERP/EIP Data IntegrationEnterprise CRMeCRMData Warehousing/IntegrationWeb LogDataData BaseTransactionData CustomerProfileSM MUSI MUNI MUR&D MUeBizTotal Serviceq eBiz Total Serviceq Service Sales CRMData Warehousing/IntegrationSMSChannelWeb FAXChanneleMailChannelWeb SiteChannelPost channelConsumerInvestorPurchaser AnalystThe pressClubMarketing Customer Interaction PlatformsInteraction Management Infrastructuree-CRME-MailE-MailEDMSEDMSGWGWKMSKMS2()ERP1()CRMSCME-PlanningE-Planningqq Office Management System Office Management SystemCustomer ACustomer BCustomer CSupplier A Supplier BSupplier C55%15%20%10%q eBiz Solutions&ServiceInternet AreaBSP AreaSI AreaNI Area55%15%20%10%eCRMWCMSIRM/PRMMailingMESCTIPABXIBS Network Integration Automation System Enterprise NetworkCRM/DWEIP/EKPERP/SCMGW/KMS SI consulting SI development SI management Web consulting Web development Web managementq eBiz Solutions&ServiceWeb SI AreaSI AreaNI AreaSystem AreaDW/E-CRM/CRM E-MarketplaceSCMElSGW/KMSERPCMSManagement&BusinessB2BMarketplaceIPSEIP/EKPPMSPartner&SupplierCustomerB2EB2CB2Mq eBiz Sector&Solutions2004 ConsultingeSolution20042004Web Building Web integration Web integration Publishing Publishing DB generation DB generationWeb Design44.9%44.9%2.3%2.3%9.4%9.4%15.9%15.9%15.4%15.4%12.3%12.3%q :q eBiz Service&Solutions10%10%15%15%20%20%55%55%2004Web Service&Solution eBiz ConsultingSI Service&Solution Network Integration50%50%15%15%10%10%10%10%15%15%30%30%20%20%30%30%7%7%10%10%5%5%SCMSCMCMSCMSERMERMERPERPKMSKMSHRMHRM SCM(Supply Chain Management)20042003 ERM(Enterprise Resource Management)qq SI Development&SolutionsSI Development&Solutionsq IT.:IT IT 1010 2020 5050 100100 100100 43%24%22%6%4%100100 (845(845 )20%34%40%1010 (4,159(4,159 )5 5 1010 100100 200200 200200 30%30%40%50%(:%):%)CMSCMSGW/KMSGW/KMSPMSPMSSCMSCM10010080806060404020200 0q Solution 1234v 9469739891,0781,1101,1951997199819992000200120024,0003,0002,0001,000()(/):q 19961997199819992000200145045040040035035030030025025020020015015010010050500 0(:):q 2004 1 10,00020,000Solution(21,626)(21,626)(18,122)(18,122)(9,807)(9,807)(7,984)(7,984)(7,467)(7,467)(10,266)(10,266)(14,073)(14,073)(7,810)(7,810)ERPCRM/DWKMS/GWEDMSWCMSMailingCommunityB2B FAX(:)50%100%SolutionERPCRM/DWKMS/GWEDMSWCMSMailingCommunityB2B FAX97%87%75%52%55%75%65%100%q 20022003200420052006Product(:)5,0005,0006,8006,8005,5005,5008,0008,0006,5006,5005,500ExtensionFront endBack end B2C/e-Community/Cyber IR B2C/e-Community/Cyber IR Web Business/e-Marketing Web Business/e-Marketing System(HW)/Network(LAN,WAN)System(HW)/Network(LAN,WAN)Solutions/Applications Solutions/Applications9,0009,0005,0005,0004,5004,5007,5007,500qq 2004 2004 :1,3001,2001,1001,000900800700600500400300200100199920002001200220032004200520062007(:)6116619523836961192413373505515385435616457428621,007q _ IT :16%:16.6%:KISDI4001,0009 IT S/W,SoC TVPost-PC,S/W,2002200720022007q 2004 (:)2003 2004 20051,0001,000500500 1,50020%12%6004003005001,00015%2001200220034007001,500250ValueValueProfitProfit350500qq Solution Solution 2,000(:)2004700CMSGW/KMSERPCRM/DWUMSEIPSCMPMSCMSq _:8007006005004003002001000-100-200-300-400199920002001200220032004200520062007182475730-34-192-305-343-385-289(:)CustomerCustomerCustomerCustomerCustomerCustomerqq e-CRM e-CRM qq qq qq qq eBizeBiz Solution Solution analysisanalysis _ _CRM CRM AnalyticalCRMCollaborativeCRMOperationalCRMData WarehousingIntegrationCRMCRM q CRM :