管理英語 4 模擬試題一 一、交際用語（共計 10 分，每小題 2 分） 1-5 題：選擇正確的語句完成下列對話，并將答案序號寫在答題紙上。 1. _ -We could let some of the staff work from home. -That sa good idea. A. Do you have any good idea? B. What do you think of it? C. Is there anything else? 2. I think things have bee n a bit difficult for us the last couple of mon ths.- . We ve been working hard, but still getting behind. A. You re right. B. I m afraid. C. I don tthink so. 3. I think things have bee n a bit difficult for us the last couple of mon ths.- We ve been working hard, but still getting behind. A. You re right. B. I m afraid. C. I don tthink so. 4. - Will you help me arrange a meeting with Mr. Brown, please? A. No, no way. B. No, I can t. C. Sorry I can t. I have to finish my project right now. 5. - You d better not push yourself too hard. You can ask the team and listen. - _ A. You are right. B. No, we can tdo that. C. I think it will kill our time. 二、詞匯與結(jié)構(gòu)（共計 30 分，每小題 2 分） 6-20 題：閱讀下面的句子，從 A 、 B 、 C 三個選項中選出一個能填入空白處的正確選項，并 將答案序號寫在答題紙上。 6. Even the best continually seek ways to _ their skills. A. sharp B. sharpener C. sharpen 7. It is through enthusiasm and quiet intensity _ we transform creativity and vision into the technologies. A. that B. / C. which 8. _ m a n a g e rs spend most of their time in face-to-face contact with others, but they spend much of it obtaining and sharing information. A. Not only B. Do not only C. Not only do 9. _ clearly communicate with and actively listen to employee is essential to improve their performance. A. Be able to B. Being able C. Being able to 10. I believe that I have a lot to contribute _ a team environment, and am comfortable in both leadership and player roles. A. to B. with C. for 11. Compared _ English, Chinese is generally believed to be more difficult to learn. A. with B. from C. against 12. _ the important of English, we should put more effort into it and try to learn it well. A. Gave B. Giving C. Given 13. He will write to me as soon as he _ home. A. will have returned B. returns C. will return 14. Linda walked at the head, _ by her colleagues. A. followed B. following C. to follow 15. After days of investigation, the police were _ reality. A. attempting B. approving C. approaching 16. I think the primary _ factor is there sbeen so much absence lately. A. contributing B. causing C. affecting 17. An agreement was reached on the _ of mutual respect and mutual interest. A. basic B. base C. basis 18. Please ask the solicitor what his _ would be take the case to court. A. fare B. fee C. salary 19. All the _ guests are seated in the front row. A. distinguishing B. extinguishing C. distinguished 20. Learning new things has always been a great _ for me. A. motivator B. motivate C. motivation 三、閱讀理解（共 40 分，每小題 4 分） 21-25 題：閱讀短文，從 A、 B 、 C 三個選項中選出一個正確答案，并將序號寫在答題紙上。 The meaning of “ communication ” goes a lot deeper than people often think. Communication is about conceiving, sending, receiving, and interpreting messages as well as confirming reception of these messages. A failure at any point in this chain can result in ineffective communication. In effective communication can be disastrous. There is a famous story of a British Army Commander who sent the message Send reinforcements, we re going to advance. ” back to his Command Center, through a long chain of subordinates. When the message finally reached the Command Center, it had “mutated ”to become “ Send three and four-pence, we re going to a dance. “The reinforcements never arrived. You can demonstrate this same principle, albeit on a less dramatic scale, by trying to play Chinese Whispers with more than 20 people. It is highly unlikely the same message you started with will be the one you end with. In a business, there are three main types of communication failure. Each has its own indicative signs. The first type is known as allocative failure. This occurs when a firm is not gathering enough intelligence about its market or (most often), the information is not reaching the right points. The firm will not be allocating resources in step with the shifts in demand. If demand is rising but the firm is suffering from allocative communication failure, then stocks will fail and there will be understanding. If the inverse happens, there will be a surplus of stocks and overstaffing. The second type is executive failure, where communication to trigger specific events/actions is either late, lacking or in error. The symptoms of this are a general loss of direction in the company or departments, a loss of co-ordination and an increase in complaints from customers as things happen late or not at all. The final type is human failure. This occurs when the general culture of a business or the relationships between particular individuals or departments do not foster effective communication. This leads to alienated staff, an increase in staff turnover, an increase in absenteeism and general frustration among staff. Creativity, especially that which takes place across departmental boundaries, is likely to stuffer hugely as team synergy slips. 21. Confirming reception of the sent messages means _ . 22. In the famous British Army Commander story, which step probably did NOT go wrong in the communication chain? A. Conceiving. B. Sending C. Receiving 23. What is Chinese whispers? A. Who whispers in Chinese. B. A game to pass message around in a whisper. C. Chinese people who don t normally talk very loudly. 24. Allocative failure does NOT happen when _ . A. the right information goes to the right place B. a company gathers false information C. the correct information is not received by the right department or person 25. According to the passage, which of the following cases does NOT belong to human failure?31 : A. Decreas ing creativity across departme nts. B. In adequate com muni cati on betwee n departme nts. C. In creas ing customer compla in ts. 26-30題：請根據(jù)短文內(nèi)容判斷給出的語句是否正確, 將答案寫在答題紙上。 When Jack Welch, the Chairman and CEO at Ge neral Electric （GE） retired in 2001, he could look back at a very successful career. He became CEO in 1981 at the age of 45. At that time, GE had a very complex orga ni zati onal structure with con siderably bureaucratic rules. One of his first changes was to initiate a strategy formulation process with the guideline that each of the bus in esses should be nu mber 1 0r 2 in their respective areas. If this was not the case, man agers had the opti ons of fix ing the problem, selli ng their particular bus in ess, or closi ng it. In an effort to streamline the organization., Welch removed the sector level and eliminated thousands of salaried and hourly employee positions. The restructuri ng was followed by cha nging the orga ni zati onal culture and the man agerial styles of GE s managers. One such program was the Work-Out （ 群策群力 ）.Groups of managers were assembled to share their views ope nly in three-day sessi ons to the problems. Groups of man agers were assembled to share their views ope nly in three-day sessi on. At the beg inning of the meeti ngs, the superior prese nted the challe nges for his or her orga ni zati onal un it. Then the superior had to leave, request ing the groups to find soluti ons to the problems. Facilitators（ 會議 主持人 ）helped these discussions. On the last day, the superior was presented with proposed solutions. He or she then had three choices : to accept the proposal, not to accept it, or to collect more information. This process put great pressure on the superior to make decisions. Ano ther program to improve effective ness and efficie ncy was Best Practices. The aim was to learn from other compa nies how they obta ined customer satisfacti on, how they related to their suppliers, and in what ways they developed new products. This helped the GE people to focus on the processes in their operati ons that would improve the compa ny s performa nee. Jack Welch was pers on ally in volved in develop ing man agers at GE Crot on ville. Leaders, Welch suggested, are not on ly those who achieve results but also those who share the values of the compa ny. 26. jack Welch retired at the age of 65. 27. Jack Welch in sisted that each of the bus in esses should be at least nu mber 3 in their respective area. 正確的寫“ T”，錯誤的寫“ F”，并 strai ning cen ter in 28. If the bus in ess could not meet Welch s cha ngets,requireme ni tsma nager had 3 choices. 29. The recon structi ng went before cha nging the orga ni zati onal culture and the man agerial styles of GE s man agers. 30. The Work Out lasted a week. 四、寫作（共 20 分） Write at least 100 words about workplace culture. You may need to include the 5Ws and 1H elements.understandings of the 參考答案 、共計 10 分， 每小題 2 分 1. B 2. A 3. A 4. B 5. B 、共計 30 分， 每小題 2 分 6. C 7. A 8.C 9. C 10. A 11. A 12. C 13 B 14. A 15. C 16.C 17. B 18. B 19 C 20. C 、共計 40 分， 每小題 4 分 21. A 22. A 23. B 24. A 25.C 26. T 27. F 28. T 29 . T 30.F